Privacy Policy

01Scope

This Policy applies to personal data collected through our websites, applications, and the Project Supermind Service.

02Information We Collect

A. Information You Provide:

Account registration data: name, company, email, phone, address, payment details (via third-party payment processors).

User profiles and support requests you submit.

Any data, documents, or content you upload to the Service (Your Data).

B. Information Collected Automatically:

Usage Data: Logs of your activity on the Service (e.g. login time, features used, AI agent interactions, error logs).

Technical Data: Device/browser type, operating system, IP address, device identifiers.

Cookies and Tracking: We use cookies, web beacons, and similar tech to support session management, analytics, and improve the website experience.

03How We Use Your Data

We use the collected data to provide, operate, and maintain the Service. This includes authenticating users, delivering features, and tailoring service functionality.

We improve and develop new features by analyzing usage patterns, debugging issues, and enhancing AI models.

We communicate with you to send billing notices, updates, technical and security notices, and support messages. If you consent, we may also send marketing communications about our products.

We use data for security and fraud prevention, including verifying accounts, detecting unauthorized activities, and enforcing our policies.

We process data to comply with legal obligations, such as data retention laws, subpoenas, and lawful requests by authorities.

As India’s Digital Personal Data Protection Act, 2023 (DPDP Act) makes clear, organizations must handle personal data responsibly. We collect and process data only for legitimate, specified purposes and in accordance with applicable law.

04Sharing & Disclosure

We may share your personal data with Service Providers and Contractors, including third-party vendors who support our Service (e.g. cloud hosting providers, payment processors, analytics services), under confidentiality obligations.

We may share data with affiliates if necessary to deliver the Service.

If required by law (e.g. court order, regulatory investigation) or to protect our rights, we may disclose personal data to authorities or other parties.

In the event of a merger, sale, or acquisition of assets, user data may be transferred to the new owner, subject to protections.

We require all third parties who process personal data on our behalf to safeguard it consistent with this Policy and relevant regulations.

05Data Retention

We retain your personal data as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Usage logs may be retained for a defined period to analyze system performance. When data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

06Security

We implement reasonable administrative, technical, and physical security measures to protect personal data. Examples include encrypted data storage, secure access controls, regular audits, and incident response protocols. However, no method of data transmission or storage can guarantee 100% security, so we cannot ensure absolute safety of your data.

07Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data. These may include the right to access, correct or update, delete, portability, object or restrict processing, and withdraw consent for certain uses such as marketing.

We will respond to valid requests as required by law. To exercise any rights, please contact us using the information below. We may require verification of identity before acting on requests. You can also complain to a data protection authority if you believe your rights under law have been violated.

08Cookies & Tracking

We use cookies and similar technologies to support site functionality (e.g. keeping you logged in), to analyze site usage (e.g. Google Analytics), and to personalize content. You can control cookie settings through your browser. Disabling cookies may affect some features of the Service.

09Children’s Privacy

Our Service is not intended for users under 16 years of age. We do not knowingly collect personal data from children. If we learn that we have collected a child’s personal data without parental consent, we will delete it promptly.

10Changes to this Privacy Policy

We may update this Policy as regulations or our practices change. Material changes will be noted on this page with an updated effective date. Continued use of the Service after changes means you accept the revised Policy.